Adjusted Gross Income or IRS PIN

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I have received a lot of comments from my readers because their electronically filed tax returns are being rejected due to an incorrect adjusted gross income or AGI.  They don’t know their correct AGI because they were victims of identity theft last year and the AGI the IRS is looking for is the adjusted gross income that the thief submitted (go figure!).

One would think that the IRS would not expect a person to submit information they have no possible way of having access to – but that would be, as my mother would say, too much like right.

Nevertheless, it seems there are some options so keep hope alive!  You can call the IRS and beg them to give you the AGI that the thief reported OR you have the option of obtaining an IRS PIN.  There are two options for obtaining this PIN and all of this information is copied directly from the website:

To be eligible to use these two options you (or I guess “the thief”) must have:

  • Filed a 2011 Form 1040, Form 1040-A, Form 1040-EZ or Form 1040-SS (PR); and
  • Your return was processed by November 30, 2012.

And you must have:

  • Social Security Number or Individual Taxpayer Identification Number;
  • First and Last Name;
  • Date of Birth;
  • Filing Status; and
  • Complete mailing address as it appeared on your 2011 tax return.

How in the hell someone finds out what form their tax return thief chose or what address they used is beyond my bag of tricks.  I would take a chance and assume I fit the eligibility requirements and either file for the PIN electronically or call them.

You are probably going to need to call them due to their ridiculous stipulations.  If you cannot get the IRS PIN then you should definitely ask the IRS representative if they would be able to give you the AGI submitted by the idiot who stole your identity – a few of my readers were able to get the IRS to give up the AGI submitted by their thief.

I hesitate to say, “If all else fails, file by mail”,  because I can just imagine filing by mail and waiting two to three months for the IRS to send you a letter (by mail) telling you that your return was rejected for the same “adjusted gross income” situation.

I hope this helps!  Good luck!

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  1. eclipse

    We identity theft last year. Same problem of not being able to file due to agi wrong. Called my tax payer advocate she gave me the crooks agi. Waiting to see if it works.

    • Falcons

      Hi eclipse,

      Same thing happened to me. I even received the six digit pin to verify my identity. I’ve been working on this since yesterday and I’ve been getting rejected, who is the tax payer advocate who gave the agi of the crook. I’m still waiting on my check from last year, I dont want to have to mail this one too. Thanks.

        • Falcons

          Angela you’re the best! I thought I was the only one going through this until I came across your website. Well, I went to the IRS office on today and of course I received a lot of attitude and no help. Thanks God, the Tax Pay Advocate was in the same building upstairs. I walked right up to the 5th floor and spoke to someone and they informed me that someone would contact me in three days. I also called the IRS and they gave me the crooks agi and my return was accepted. Thanks for the information, if it wasn’t for your site, I don’t know what I would’ve done!!! Thanks again :D

  2. danie

    I am an identity theft victim as well..going back with the IRS about the crook that used my SSN. I contacted the police, FTC, etc! I requested my account transcript and the crooks info is there! I filed through the mail in July. My question is, if I already filed through Turbo Tax and it rejected, and I mailed it in, do I still efile if I have the info from the thief? Or do I just wait 6-9 months?

    • Angela Beasley

      Hello Danielle,

      Thank you for writing. I believe you will end up waiting six to nine months regardless of which method you use. I would leave it as it is, but follow up with the IRS to make sure they have received everything within a couple of weeks.

  3. Brett

    heres the deal. if the IRS would have just reconciled the info on the returns to the employers w2 , before sending out millions of dollars to thieves; none of us would be experiencing this issue. what they did is criminal. what they are doing to thousands of innocent individuals who worked, paid their taxes, and deserve their return but are being forced to prove innocence is also criminal, we as americans have the right legally to being presumed innocent until proven guilty. but with our own goverment, the IRS we are presumed guilty until proven innocent, intentionally not given info, and stalled in many ways so they can steal our money to attempt torecover as much of the misapproated funds they knowingly sent without any regard to doing the job we pay them to do; a lawsuit against the IRS for criminal activity should be drawn up by our department of justice, but since that hasnt happened it is obvious that our own goverment is turning a blind eye to the fact that we are having our rights violated;i hope someone with some fortitude that is in our justice system reads this

  4. Abdul

    I am also a victim of ID theft.I filed on Mar/11/2014.after 2 months called IRS just to know I am the victim.after sending SS card DL and other IDs,on Aug/18/2014 I got a letter from IRS asking me to wait.Todfay is Oct/12/2014 ,haven’t received anything yet.What should I do now?thanks.

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